
20 Mar
2006
20 Mar
'06
1:22 p.m.
Hi phrashant,
its a great work to build up a world class tts system. i would like to know does otrs have an inventory / asset module against which users can raise their tickets. if this module exists, does this has a agent which will fetch information from clients windows, linux (fedora, debian) ?
thanks for the compliments, but I'm afraid, I have to disappoint you, we do currently not have such a module. But feel free to implement a module tailored to your needs :-) Kind regards! Marko -- ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!