Hi Ferdinandus, Look at the UPGRADING file included in the software distribution. Chances are you'll be upgrading to a new version anyway. It tells you what files to copy into the new installation. You'll have to move the database by hand. Lars -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ferdinandus Rudijanto Sent: Thursday, December 09, 2010 2:14 PM To: otrs@otrs.org Subject: [otrs] How to change the server Hi all My otrs server's platform is Windows XP. I plan to change it to other server because I did many testing of applications in this server. I worry that this server will be unstable. Would you please give me procedure to change the server while keeping existing configuration and data? I really appreciate any body who helps me. Salam Rudi --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs