Re: [otrs] Is it possible to create 'Form based' templates

On Wed, 09 Dec 2009 16:13:55 +0100, Niels van Adrichem wrote:

Hi Stein,

You could make the big text-area hidden and place a few HTML-textboxes over it with some javascript to update the hidden field when changed.

Thank you for the suggestion. But this would require me to change the 'guts' of the OTRS application, and thus make it harder to to an upgrade. Or is it an aspect of your solution I'm missing? -- Stein Erik