
No idea, you already asked that in another thread. Use a web browser with
development tools enabled and see if there are any javascript errors in the
javascript console when you try to use autocomplete.
On 23 April 2013 09:37, Kaushal Shriyan
On Tue, Apr 23, 2013 at 1:39 PM, Steven Carr
wrote: Change the permissions to allow the user OTRS runs as to write to the location? And you probably want to put the location back to it's original and create that directory if it doesn't exist. /etc/ssl/certs are the linux system certificates, OTRS is wanting a location to store it's own SMIME certs.
Thanks Steven for the quick reply. Whenever any agents reply on the OTRS Interface the customers emailid do not get autocompleted or auto filled. Anything I need to set it to make it work. Please let me know if you need more information.
OTRS Version 3.2.5 on CentOS Linux Version 6.4
Regards,
Kaushal
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