18 Dec
2002
18 Dec
'02
5:45 p.m.
Hi Diego, On Wed, Dec 18, 2002 at 02:32:48PM -0300, Diego Fernandez wrote:
Is it possible to receive requests directly by mail? I don't know how.
Ahh! You mean directly via SMTP?
Yes, if you write an email to otrs@your.host (of course this machine/MTA needs to be configured ...).
And at which queue will the request go?
If there is no matching system address (e. g. otrs@your.host), the email will be in the default queue (Raw). Kernel/Config.pm or Kernel/Config/Postmaster.pm [...] $Self->{PostmasterDefaultQueue} = 'Raw'; [...]
Thanks, Diego
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.