Re: [otrs] Upgrade OTRS 3.0.7 to otrs 5

On 05/30/2016 06:38 PM, Alvaro Cordero wrote:

Hello,

You can go from one version to the latest of the next, for example if you are in 3.0.9, you can go to latest 3.1.x -> 3.2.x -> 4.0.x -> 5.0.x

You don't need to do 4.0.1 and then all the minors, go directly to the latest version on the step.

Great! Directly jumping from 4.0.1 (our current version) to 5.0.9 saves a lot of time. I was afraid I had to do 26 updates...:-)) frank

Regards

2016-05-30 10:21 GMT-06:00 Frank Thommen mailto:lists.otrs@drosera.ch>:

Yes, you can see this: http://otrs.github.io/doc/manual/admin/stable/en/html/upgrading.html

If you are running a lower version of OTRS you have to follow the upgrade path to 4 first (3.0->3.1->3.2->3.3->4)! You need to perform a full upgrade to every version in between, including database changes and the upgrading Perl script.

What I don't understand: Does the sentence "You need to perform a full upgrade to every version in between" only refer to the situation when you start from a version lower than 4 or also for start versions above 4? From 4.0.1 -> 5.0.9 do I have to go through 4.0.1->4.0.2->4.0.3->...->5.0.9 or can I jump directly 4.0.1->5.0.9?

And if all intermediate steps are required: What do I use as 5.0: 5.0.0.rc1? I'm using RPM packages and there is no 5.0.0 package on ftp://ftp.otrs.org/pub/otrs/RPMS/rhel/6/.

frank

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-- /Alvaro Cordero Retana Consultor de Tecnologias/ /Tel: 22585757 ext 123/ /Email:/ alvaro@gridshield.net mailto:alvaro@gridshield.net

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