On Tue, Aug 11, 2009 at 15:19, David Holder <david.holder@gmail.com> wrote:

Hi Chaps,

I've installed OTRS on a Windows Server 2008 VM, working with LDAP etc.

When I log into the customer interface on any machine on my network it crashes the apache service on my OTRS server and logs the following error messages:

[Tue Aug 11 14:07:04 2009] [error] [client 192.168.1.181] (20024)The given path is misformatted or contained invalid characters: Cannot map GET /otrs/$Env%7B%22Baselink%22%7DAction=CustomerTicketSearch&Subaction=OpenSearchDescriptionTicketNumber HTTP/1.1 to file
[Tue Aug 11 14:07:49 2009] [notice] Parent: child process exited with status 255 -- Restarting.
[Tue Aug 11 14:08:08 2009] [notice] Apache/2.2.10 (Win32) PHP/5.3.0 mod_perl/2.0.4-dev Perl/v5.10.0 configured -- resuming normal operations

Has anyone experienced this before?

Thanks,

David

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