I fixed it by making my own script and running it as a cron job. Here's my script:

=====
#!/bin/bash
# This script is for a cron job that will write the results to a log file with date stamping.

DATE=`date +'%Y-%m-%d %H:%M:%S'`

# For easier to read logs...
echo " " >> /var/log/OTRS_Connection.log
echo "=======================" >> /var/log/OTRS_Connection.log
echo "$DATE" >> /var/log/OTRS_Connection.log

echo "Starting connection to Mail Server..." >> /var/log/OTRS_Connection.log

echo "Processing..." >> /var/log/OTRS_Connection.log

# OTRS Command for retrieving mail.
/opt/otrs/bin/PostMasterPOP3.pl >> /var/log/OTRS_Connection.log

echo "Complete!" >> /var/log/OTRS_Connection.log

exit 0
=====

I've minimized the amount of messages that I get by doing this, but I haven't eliminated it completely. I actually had to do the same thing for the Generic Agent since none of those schedules were running either.

Jeff

Mike Dent wrote:

I see several references to this but I could not see a fix.

I noticed no mail coming in for a few days. Manually running PostMasterPOP3.pl:-

root@rt3:/opt/otrs/bin# ./PostMasterPOP3.pl
Notice: PostMasterPOP3.pl is already running (use '-f 1' if you want
to start it forced)!
root@rt3:/opt/otrs/bin#

Even though it does not seem to be running:-

root@rt3:/opt/otrs/bin# ps -ef |grep -i post
root      4338     1 0 May09 ?        00:00:07 /usr/lib/postfix/master
postfix   4358 4338 0 May09 ?        00:00:05 qmgr -l -t fifo -u
postfix   4913 4338 0 May09 ?        00:00:00 tlsmgr -l -t unix -u -c
postfix 27554 4338 0 15:14 ?        00:00:00 pickup -l -t fifo -u -c
postfix 27916 4338 0 16:30 ?        00:00:00 cleanup -z -t unix -u -c
postfix 27917 4338 0 16:30 ?        00:00:00 trivial-rewrite -n
rewrite -t unix -u -c
postfix 27918 4338 0 16:30 ?        00:00:00 local -t unix
root     27929 4532 0 16:30 pts/0    00:00:00 grep -i post

Please advise? 'add -f on crontab?'

thanks
Mike

version 2.1.7 ORTS on Ubuntu.
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