I think, in part which i've tested, that calendar works only like semi GranGraph - u can set start and end at ticket and show it in your calendar. Previous you have to set which qs are shown there... Kr, Emilia -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Leah Kelly Sent: Friday, January 17, 2014 4:22 AM To: otrs@otrs.org Subject: Re: [otrs] iCalendar and OTRS I've read more about the calendar, but am still not sure how to set up the two dynamic fields so it is useable. Even once I do this, will agents be able to add their iCal meeting requests to the calendar, and will other agents be able to share calendars, or see each others events? I am stuck.. they need a solution quickly and I just don't know enough about OTRS yet. Can somebody please help point me in the right direction? Thank you! Leah --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs