On Mon, Feb 02, 2004 at 01:59:06AM +0100, Martin Edenhofer wrote:
Hi Matteo,
On Fri, Jan 30, 2004 at 09:18:03PM +0100, Matteo wrote:
[...] BUT
If I want to permit Customer to use customer.pl, my customer will see ticket open with company A and ticket with company B. That's a bad thing.
No. The customer will only see tickets with the same customer id. Mhm, i opened now the table scheme. I was thinking that email it is a pkey! But it isn't! I can have the same customer email with different login account!
There is login | character varying(100) | not null email | character varying(150) | not null But if i have 2 customer with the same email whats happen if the customer send a mail to otrs via pop3 account fetching? The ticket at what customer it's associated? Thanks a lot! Matteo