Dear mr shanker,
First of all, OTRS is completely perl based so if you can access the web interface you will absolutely have perl installed.
Second, POP is used for receiving mail. For sending you will need to use sendmail or smtp. See the OTRS manual for more details.
in the event you'd like to receive (commercial) support in configuring and setting up OTRS please contact me off-list to discuss.
Kind regards,
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl
On May 20, 2009 5:19 PM, "ravi shanker" <rshanker_ch@yahoo.com> wrote:Hi all,
Help me with configuring POP3 mail account to otrs(mysql).
have configured pop3 account with hostname,pwd ..etc in admin area of user interface.
after that when i create phone ticket,email ticket from my account i'm not recieving mail notifications for cases created.
i dont have perl installed in system.is any other configuration required for pop3 other that from admin interface.
thanks in advanceRavi Shankar
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