Hello,

 

I am using this superb software, and I have a quieston about the new phone and mail ticket.

 

Is it possible to access some prewriten mail from the new Phone or Email ticket?
(It is usefull, to send the solution at the phone time, and start a ticket with the solution.)

 

 

(Maybe it is in the archive, but i didnot found it.)

 

üdvözlettel/best regards:

Varga Viktor

Netlock Kft.

 


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