Hey Guys,
Found it..
In /opt/otrs/Kernel/Config.pm
Changed
$Self->{'DefaultCharset'} = 'utf-8';
to
$Self->{'DefaultCharset'} = 'iso-8859-1';
And now all works fine.
Regards,
Wayne
On 12/04/2006 00:33, "Wayne"
Hey Guys,
When I respond to a ticket the line endings are different across different mail clients. Some mail clients seem to follow where I have my line endings while others ignore the line ending which slightly muddles the text. Working Example: All domains are administered through a Control Panel. You should have received this information
Error Example: All domains are administered through a Control Panel. You should have receivedthis information once signed up
The problem occurs between the words 'received' and 'this', either the new line is issued or else it is ignored and the two words become joined.
My current set up is otrs-2.0.4-01 installed from RPM running on CentOS 4. Perl is v5.8.5 Mail Server is postfix - postfix-2.1.5-4.2.RHEL4 Tried using sendmail which had the same problem - sendmail-8.13.1-3.RHEL4.3
Oddly enough using otrs-2.0.4-01 on RHEL 3 works fine. Im not sure where to look for this - anybody have any ideas?
Thanks, Wayne
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