I'm sorry - I mixed it up a little - I meant otrs/Kernel/Config.pm which holds your CUSTOM configurations...
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl


On Wed, Aug 12, 2009 at 21:25, Alan McKay <alan.mckay@gmail.com> wrote:
There was no "Custom.pm" but there was Kernel/System/Ticket/Custom.pm.example
So I copied it to Kernel/System/Ticket/Custom.pm
Was not sure where to add it though.  I basically commented out
everything below the $VERSION line except the 1; at the end. and stuck
it in there.

Didn't work :(

> You might need to click on Admin > SysConfig in the user interface
> afterwards, to rebuild the configuration files.

Anywhere?  Or is there a "rebuild" button in there somewhere?


Off to check the manual for Custom.pm ...

--
“Don't eat anything you've ever seen advertised on TV”
        - Michael Pollan, author of "In Defense of Food"
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/