14 Apr
2014
14 Apr
'14
7:56 p.m.
Hi, Am 08.04.14 16:01, schrieb André Cavalcante:
Would be correct to the the following?
CustomerID = department CustomerIDs = nothing
I'd also suggest this setup. You can also check if the setup is correct by going to the customer information center and selecting a customer user name (lower field). If configured correctly it will load up the info center for the department (e.g. 'Team IT') and list all members of that department (= all customer users who share the same customer id). This also allows the use of the company tickets option in the customer interface. --Mathias