That means 1 minute

 

---

From: otrs-bounces@otrs.org [mailto: otrs-bounces@otrs.org] On Behalf Of Ramziddin Artykov
Sent: Saturday, February 03, 2007 4:24 AM
To: otrs@otrs.org
Subject: [otrs] About Escalation time/Unlock timeout

 

Hi

 

What is that number

that putting into textbox?

If i put 1 does that mean

the ticket in this queue

will be escalated or

unlocked in 24 hours?

 

Regards

 

Ramziddin

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