Did you install mod_perl with Apache? Try "yum provides mod_perl" and see if you have installed that package. Claude Watson On Thu, 2005-11-10 at 12:31, Patrick Ouellet wrote:
Follow up on this. I have manually installed the databse under mysql, have logged myself using otrs user and pass and listed some table content.
Everything seems to be there, so this doesn't seems like a database problem.
Im really not an Apache Config expert. Is there a Apache expert in here who could lend me a hand?
This would be much appreciated thanx you.
Patrick Ouellet wrote:
I installed the latest RPM on a Fedora Core 4 system. OTRS 2.0.3 Apache 2.0.54 PHP 5.0.4 Perl 5.8.6 mysql 4.1.14
After solving all the perl dependensies I was able to make apache start. But now the only thing I have is the dreaded 500 Internal Server Error.
Apache will work just fine if I mv /etc/httpd/conf.d/otrs.conf /etc/httpd/conf.d/otrs.bak
So I assume its really a OTRS problem.
If I check the apache error log theres nothing there but I get this message in the syslogd: OTRS-CheckDB-10[26777]: [Error][Kernel::System::DB::new][Line:168]: Access denied for user 'otrs'@'localhost' (using password: YES) This is when I try to acces http://[server-ip]/otrs/
I know I haven't done the database setup yet. I tried but I cant access the installer.pl I will try to do it manually.
Note: there are no message logged to the syslog or the error_log(apache) when I try to access installer.pl
Anyone have a comment that could help me get this working? Thanx in advance for any help. Its appreciated.