
2 Apr
2004
2 Apr
'04
11:58 p.m.
On Saturday, April 03, 2004 12:49 AM
Tyler Hepworth
I created a custome queue called General. I then created a ticket and assigned it to that queue. The new message notification is incremented at the top right of the display, but the General queue does not show up next to Personal and Raw.
Can it be you do not have 'rw' rights on that queue? hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388