
16 Mar
2004
16 Mar
'04
8:04 p.m.
Hi,
I want to change the default timeout for pending tickets, i.e. currently
the preselected timeout is 24 hours when I select "pending auto-close".
I vaguely recall having seen this option somewhere last year, but can't
find it right now anymore :-/
TIA for any pointers,
--
Daniel Seifert