You probably already got a reply on this, but its most likely your are out of hard drive space. Log on as root or su and the type in the following to see how much drive space you have: df u Art Powell Diamond IT Services 1-512-517-6472 art@diamonditservices.com For support email support@diamonditservices.com -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Chaden Hite Sent: Wednesday, October 05, 2005 1:20 PM To: User questions and discussions about OTRS.org Subject: [otrs] space low error getting this error when I try to reply to a new ticket that was created is it the drive space on the drive is full, or issues with the application writing to that space on the drive if anyone has any ideas please let me know thanks Error: Can't write: /opt/otrs/var/article/2005/10/05/60784/plain.txt: No space left on device Comment: Please contact the admin. Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.1 OS: linux Time: Wed Oct 5 12:16:02 2005 Message: Can't write: /opt/otrs/var/article/2005/10/05/60784/plain.txt: No space left on device Traceback (2340): Module: Kernel::System::Ticket::ArticleWritePlain (v1.17) Line: 177 Module: Kernel::System::Ticket::ArticleSend (v1.17) Line: 1501 Module: Kernel::Modules::AgentCompose::SendEmail (v1.70) Line: 522 Module: Kernel::Modules::AgentCompose::Run (v1.70) Line: 90 Module: Apache::ROOT::otrs::index_2epl::handler (v1.73) Line: 637 Module: (eval) (v2.01) Line: 149 Module: Apache::Registry::handler (v2.01) Line: 149