After a while away, I finally got back to working on getting OTRS up and running. Which I do, for the most part. But, I am getting an error right now for 2 things: SysConfig, and Package Manager when I click on them in the Admin area. I have it running on Ubuntu 6.06 beta 2, using the precompiled package for Ubuntu. At first I had a permissions error when I clicked on either, but I got that worked out. Here is the error now: Software error: Can't locate object method "new" via package "XML::Parser::Lite" at ../..//Kernel/System/XML.pm line 781. For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error. I'm sure I'm just missing something, but I'm not sure what right now. I might need to get a list of directories to show you where things are. It seems like they are all over the place, so that could be part of the problem. -- Brian Ronk System Administrator BookMasters, Inc (419)589-5100 x1108