Hi Christoph,
I set the permissions with "chmod 755 /opt/otrs" to drwxr-xr-x and it works!
The problem is solved!!
Many thx!!
> Am Montag, 29. August 2005 11:42 schrieb Rainer Hasenzagl:
>> Hello all,
>>
>> As we moved to a new Hardware, we installed a fresh SUSE 9.3 Linux and OTRS
> 2.0.2 Tarball.
>> Now we get the problem, that the .procmailrc is not exectued from User otrs.
>> If I place a global procmail.rc file in /etc/, this file will be executed.
>> Postfix is pipeing the mail to procmail --> I can see it in the mail log.
>>
>> On the old hardware with SUSE 9.0 and OTRS 1.3.2 (SUSE RPM) it works fine.
>>
>> So what can be wrong with the new SUSE or maybe procmail??
>>
>
> You have to set /opt/otrs to drwxr-xr-x instead
of
drwxrwxr-x as
> SetPermissions.sh is doing it.
> Mabye one should post an bug report.
>
>
> Christoph
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