In /opt/otrs/Kernel/Output/HTML/Agent.pm you can find a function called
AgentFreeText which generate the HTML code for free text fields.
If you change the default sizes, check also the size for these fields in database.
Hi all,
Is there a way that I can moidfy the length defined,
for the free fields in the front end. In other words
When I have just the key for a free field and no free
text defined, the system shows a text field with some
predefined length. How can I modify this length?
Thanks for your time,
Best Regards,
ibrahim
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