Hi Chris,
thank you for the very fast answer, I've just tried it out and it works
perfectly!
Martin: A good idea to add it to the documentation... I can hardly imagine
Chris
and me were the first people that wanted to do this.
An even better way would be to have these definable via the Admin Interface,
but I am not
sure if that was too much...
----- Original Message -----
From: "Martin Edenhofer"
Hi Florian, hi Chris,
On Thu, Jul 31, 2003 at 05:19:20PM -0400, Chris Salter wrote:
I got this to work for my system by adding this entry to Config.pm:
$Self->{ResponseFormat} = '$Data{"Salutation"}
$Data{"StdResponse"}
$Data{"Signature"}
$Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} ';
Please test it out before you put it into production. I also don't know for sure if it works in all versions of OTRS... I only found it after I'd upgraded our system here to 1.1.3, but I think it worked before that.
Yepp, it will work fine for OTRS 1.0.x and OTRS 1.1.x. .)
PS: I'll add it to the doc...
Chris Salter
Martin
-- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972
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