I would be happy to help . I am limited on any coding experience but I have a few test beds to try her out on.
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Paul Foley
Sent: Thursday, September 08, 2011 12:29 PM
To: 'User questions and discussions about OTRS.'
Subject: Re: [otrs] Provide customers to software updates
Yes happy to try what you may have.
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Leideck
Sent: 08 September 2011 18:02
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Provide customers to software updates
Dear both,
I like the idea of having a customer dashboard and I even started to coding some stuff which is already half working.
Unfortunately I do not have the time to make the final coding and last trouble shooting but I would be more than happy to provide my latest version to you (if I still can find it ;-))
My "requirement" would be that you both work on the same solution and that you provide it on OPAR and maintain an idea entry on ideascale ;-)))
On 08.09.2011, at 18:41, Mikola Rose wrote:
I had the same idea with trying to provide a dashboard to display software updates but couldn’t find a solution. I reverted to using the FAQ module with an rss feed to a database that houses our software updates.
Still a work in progress… http://support.power-soft.net/public.pl?Action=PublicFAQZoom;ItemID=10
It sure would be nice to have a customer dashboard like the agent dashboard that could display rss feed like the rss module which I have successfully used to display an rss feed of updates to agents.