Tyler and Markus,
Just a thank you for your advice regarding the e-mail attachment issue I was having. I bumped up both the mySQL and OTRS attachment settings, and my bouncing e-mail issue is resolved. There are several people here who are very happy not to get a reoccurring ticket in their inbox.
Thanks!
Eric
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Tyler Hepworth
Sent: Monday, November 08, 2004 10:40 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] error OTRS-PM-10
On Mon, 8 Nov 2004 17:27:35 +0100, Markus Ruecker
Hi Eric,
It has to be set in your MySQL Configuration File (my.cnf).
Regards,
Markus Ruecker
[snip] Set the following in you Kernel/Config.pm (if you need greater than 5 Mb upload) # MaxFileUpload # (Max size for browser file uploads - default 5 MB) $Self->{MaxFileUpload} = 1024 * 1024 * 5; And read the following about configuring the DB (if you are using MySQL) http://dev.mysql.com/doc/mysql/en/Packet_too_large.html _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/