Re: [otrs] can i know to tracking work my agents?

henche muliawan wrote:

i want to ask u, how can i find module or something like that to track my agent's work, cause i want to know progress work and know how fast and good to finish their work... where i can find the modul or menu to tracking work?

Add your username to the stats group and a Statistics button should appear in your toolbar. Nils Breunese.