On Thu, Oct 14, 2010 at 9:07 AM, Pradumna Maheshwari
<pradumna.maheshwari@tcs.com> wrote:
Hello,
How can Customer re-open the ticket
that is raised by Agent on his behalf (i.e. Phone ticket) ? As this ticket
is not listed in the Customer ticket list, how to proceed ?
thanks.....
Pradumna Maheshwari
Tata Consultancy Services
Cell:- +919930333734
Mailto: pradumna.maheshwari@tcs.com
Website: http://www.tcs.com
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