Hi all,

 

I have an issue receiving emails after configuring Core::Sendmail

When I configure it with as following :

 

 

after this configuration when i try to reset the password of an agent i get the following:

 

Error: SMTP authentication failed: 500Command unknown: 'AUTH'! Enable Net::SMTP debug f[..]

Comment: Please contact your admin
Bug Report: 

Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Mon Jun 21 15:43:39 2010

Message: SMTP authentication failed: 500Command unknown: 'AUTH'! Enable Net::SMTP debug for more info!

Traceback (14374):
   Module: Kernel::System::Email::SMTP::Send (v1.25) Line: 103
   Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 483
   Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48
   Module: (eval) (v1.88) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

But when there is not configuration i get the password notification from admin@example.com

 

One more question:

How can i configure that when i receive the email for password monification to get the right hostname of my otrs server:

Example:

-----

Hi Ed,

 

you or someone impersonating you has requested to change your OTRS password.

 

If you want to do this, click on this link to get a new password.

 

https://yourhost.example.com/otrs/index.pl?Action=LostPassword&Token=AXwbKsaUUwEfVYY

 

Your OTRS Notification Master

----           

 

Could you please help!

 

Thank you.

Ed.