In the signature component, is there a way to allow the person's title and phone extension after their name? Robert -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Patrick Schiess Sent: Wednesday, September 17, 2008 8:09 AM To: 'User questions and discussions about OTRS.' Subject: Re: [otrs] signature before mail text hi, you can find this setting here: ADMIN -> Sysconfig -> Ticket -> Frontend::Agent::Ticket::ViewCompose i think your setting should be somethin like that: $QData{"Salutation"} $QData{"Signature"} $QData{"OrigFrom"} $Text{"wrote"}: $QData{"Body"} $QData{"StdResponse"} regards, patrick. -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von konference@kraja.net Gesendet: Mittwoch, 17. September 2008 13:45 An: otrs@otrs.org Betreff: [otrs] signature before mail text Hello, i use OTRS 2.2.7 and i want in response to ticket get signature before text, under salutation. Where i setting this? Thank you? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NOTICE: The information contained in this electronic mail message may be confidential, proprietary in nature and /or privileged . It is intended exclusively for the individual(s) or entity to which it is addressed. If you are not an intended recipient, you are hereby notified that any viewing, disclosure, reproduction, distribution or other use of this communication and any attachments is strictly prohibited. If you have received this communication in error, please notify the sender by reply transmission and delete the message without copying or disclosing it.