
18 Nov
2003
18 Nov
'03
4:21 p.m.
On Tuesday, November 18, 2003 3:40 PM
Gold, Steven T
When I log into OTRS 1.1.3 as root@localhost I have no access to the administrative functions. I have looked in the MySQL database, but as I am no expert I am hopeful that someone can point me in the right direction for fixing this dilemma (short of deleting the database..hopefully).
It might be you revoked root from the 'admin' group. If you got another user in the 'admin' group, you may use this one to re-add root there. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388