
POP3 clients occasionally fall over on a particular header. When this
happens, you usually need to use an alternate client to log into the mailbox
and manually zap the problem message.
On 3/13/07 09:48, "Tabitha Stang"
Hi OTRS List,
I¹m using OTRS 2.1.6. PostMasterPOP3.pl dies on a bad message with the following error:
Message 18/759 (imap-test@pop3.cgn.cleverbridge.com) Safety protection waiting 2 second till processing next mail... Malformed UTF-8 character (unexpected non-continuation byte 0x63, immediately after start byte 0xfc) in pattern match (m//) at /usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223. Malformed UTF-8 character (fatal) at /usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223.
What makes things worse is, the next time it starts up, it starts with message #1 and dies again on #18. And then again, rinse and then repeat.
What to do? Help! Tabitha
----- Salvador Manzo [ 620 W. 35th St Los Angeles, CA 90089 e. manzo@usc.edu ] Auxiliary Services IT, Datacenter University of Southern California 818-612-5112 --- "Sometimes it is said that man can not be trusted with government of himself. Can he, then, be trusted with the government of others? Or have we found angels in the forms of kings to govern him? Let history answer this question." -- Thomas Jefferson (First Inaugural Address, 3/4 1801)