Re: [otrs] Creation of new ticket through customer page

8 Jul 2010


      On Tuesday 06 July 2010 10:35:03 Alessandro d'Ambrosio wrote:
...
I've upgraded my OTRS from 2.3.4 to 2.4.7.
Unfortunately when I want to create a new ticket through Web Customer Page
(http://mydomain/otrs/customer.pl) I have this error log:
Software error:
Global symbol "%Error" requires explicit package name at
../..//Kernel/Modules/CustomerTicketMessage.pm line 265.
I find a lot of errors like this can be cleared up by restarting Apache. I 
believe this is related to the caching done by mod_perl.

Syd


-- 
Syd Alsobrook
IT Tag Team, Inc.
518-362-1291
http://www.ittagteam.com