-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 sc2@gmx.at schrieb:
hello is it possible to close a ticket without body (so to turn of the warning)?
...you can hide the note field (SysConfig Ticket::Frontend::AgentTicketClose###Note) or set a default note text (whitespaces or some 'real' text) (SysConfig Ticket::Frontend::AgentTicketClose###Body). regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGTUIavXo8m5PgoXQRAi/iAJ0QacERqQOwkAfVuWl2ftsOl+oASQCffedm 2y8NPaNRz/z4LZZMRfHcwv4= =RPP5 -----END PGP SIGNATURE-----