20 Jun
2006
20 Jun
'06
8:48 a.m.
Hi there I'm currently experimenting with a tight integration of a portal application with OTRS 2.0.4. The collection of small perl programs in (~/bin/otrs.add* and the like) seems to be really helpful for me, as I need to insert data from our Portal DB into the otrs DB (using the external DB Backend is not an option). What I miss is 'otrs.addSystemEmailAddress'. Not being a perl guru does not really help. I was searching the archiv, but did not find anything. I tried to hack something similar to the other otrs.add* scripts, however, did not succeed. has anyone out there done it? cheers, Patrick