[otrs] Correct recording of CaracterSet.

Hello, I wonder how I certify that an email that was sent using CaracterSet ISO 8859-1 was recorded in my database (standard UTF8) correctly? I'm having problem with special characters when they are being recorded in my database. He is not being recorded properly! Thank´s _________________________________________________________________ Deixe suas conversas mais divertidas. Baixe agora mesmo novos emoticons. É grátis! http://specials.br.msn.com/ilovemessenger/pacotes.aspx