Re: [otrs] Survey module : is there some manual, howto or informations somewhere about it ?

6 Nov 2007

      Hi,

This has nothing to do with a reply to survey module informations but ...

Did you go properly through all installation steps as defined in the 
documentation on otrs.org website :

http://doc.otrs.org/2.2/en/html/c267.html

Basically, Admin login/password are defined through the installer.pl 
step as you can see on screenshots provided on the page.

Best regards,

Laurent MINOST

Cece Yaya Sudarya a écrit :
...
Dear Laurent,
Yes, I am a newbie looking for ticket number for application. I decided 
to download OTRS for Windows (since my company regulation is using Bill 
Gates :D), but after it has been installed, I tried to login the 
application and it said invalid/wrong user name and password :( I have 
reinstalled for 3 times, but it has same result :(
I have tried yesterday to find any documentation for this issue, but I 
have no got any. Is there anybody could help me?
Thank you for your attention and cooperation.
Regards,
Cece Yaya Sudarya
On 11/5/07, *Laurent Minost* mailto:lminost@denyall.com> wrote:
Hi,
I think all is in the subject :)
    How do we use this module please ? I have it installed on my OTRS 2.2.3
    but don't know how to clearly and precisely use it. It could be useful
    but searching otrs.org/mailing http://otrs.org/mailing list
    archives and Google did not lead me
    to any clear documentations, howto or informations about it :(
    So if someone use it or if any OTRS dev could paste us a little how-to
    here or do a FAQ article, I think it will help a few people by now and
    in the future.
Thanks by advance. Best regards,
Laurent MINOST
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