I was wondering if you found a solution yet. I’ve never heard of a problem like this before.

 


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jason Kleinberg
Sent: Wednesday, May 30, 2007 1:35 PM
To: otrs@otrs.org
Subject: [otrs] Email to Ticket Trouble

 

I recently installed OTRS on a Apple XServ, and everything is working, except I can not get a ticket created by email.  I am accessing the email via POP3, and it is running on the same server.  When I run the PostMasterPOP3.pl , it gets the email, but it is not added to the queue.  I have the system email addresses set up, as well as the PostMaster POP3 settings set up.  I have checked the mailing list history, and I could not find a matching problem and solution to my issue.  If anyone has any advice to assist me, I would greatly appreciate it.  Thank you in advance.

- Jason Kleinberg