[otrs] Some questions

Hi, After basically starting up with OTRS, I have some questions (regarding handling): - Is it possible, to have the pasted part from the incoming mail (if you write an answer) below the signature? - Regarding attachments: If a standard answer has attached sveral standard attachments, it seems to be not possible, to send the answer without one? Is this a bug or a feature? - We are now on 1.0.2, if there are some changes, they would normally be only in the a release after 1.1. Do need to follow each version number in order to "stay on track"? Or will there be some upgrade procedures also for earlier versions? And finally: When will the next realse come up, and which main features will it have? Kind regards, Daniel