Re: [otrs] Re: change root/admin pw from mysql (Nils Breunese)

15 Feb 2008

      I tried changing the root@localhost, no good.  Came back with the same
error.

Andrew Meyer
Unix Systems Administrator
314-787-0681  x39
314-565-0868 (cell)
1300 Hampton Ave.
Ste. 200
Saint Louis, MO 63139

http://www.precisionpractice.com/

-----Original Message-----

------------------------------

Message: 6
Date: Fri, 15 Feb 2008 15:27:57 +0100
From: "Nils Breunese (Lemonbit)" 
Subject: Re: [otrs] Re: change root/admin pw from mysql (Nils Breunese
	(Lemonbit))
To: "User questions and discussions about OTRS.org" 
Message-ID: <9B35558E-0479-458B-ABE8-96FE29C256A5@lemonbit.nl>
Content-Type: text/plain; charset=US-ASCII; format=flowed; delsp=yes

Andrew Meyer wrote:
...
otrs2:/var/www/otrs/bin# ./otrs.setPassword root password
Use of uninitialized value in concatenation (.) or string at
/var/www/otrs/Kernel/System/Log.pm line 135, <PRODUCT> line 4.
ERROR: otrs.setPassword-01 Perl: 5.8.8 OS: linux Time: Mon May  6
15:37:49 2002
Message: No such User!
Traceback (7882):
  Module: Kernel::System::User::SetPassword (v1.64.2.1) Line: 505
  Module: ./otrs.setPassword (v) Line: 76
otrs2:/var/www/otrs/bin# ./otrs.setPassword admin password
Use of uninitialized value in concatenation (.) or string at
/var/www/otrs/Kernel/System/Log.pm line 135, <PRODUCT> line 4.
ERROR: otrs.setPassword-01 Perl: 5.8.8 OS: linux Time: Mon May  6
15:38:13 2002
Message: No such User!
Traceback (7883):
  Module: Kernel::System::User::SetPassword (v1.64.2.1) Line: 505
  Module: ./otrs.setPassword (v) Line: 76
Did you create a root or admin user? The default administrator OTRS  
user is called 'root@localhost'.

Nils Breunese.