This should be accomplished with the batch command:<div><div><br></div><div>[root@localhost bin]# ./<a href="http://otrs.GenerateStats.pl">otrs.GenerateStats.pl</a> --help</div><div><a href="http://otrs.GenerateStats.pl">otrs.GenerateStats.pl</a> &lt;Revision 1.3&gt; - OTRS cmd stats</div>

<div>Copyright (C) 2001-2010 OTRS AG, <a href="http://otrs.org/">http://otrs.org/</a></div><div>usage: <a href="http://otrs.GenerateStats.pl">otrs.GenerateStats.pl</a> -n &lt;StatNumber&gt; [-p &lt;PARAM_STRING&gt;] [-o &lt;DIRECTORY&gt;] [-r &lt;RECIPIENT&gt; -s &lt;SENDER&gt;] [-m &lt;MESSAGE&gt;] [-l &lt;LANGUAGE&gt;] [-f CSV|Print] [-S &lt;SEPARATOR&gt;]</div>

<div>       &lt;PARAM_STRING&gt; e. g. &#39;Year=1977&amp;Month=10&#39; (only for static files)</div><div>       &lt;DIRECTORY&gt; /output/dir/</div></div><div><br></div><div>after a &quot;skeleton&quot; stat has been created within the tool and it can then be run by a cron</div>

<div><br></div><div><br><br><div class="gmail_quote">On Thu, Apr 28, 2011 at 8:14 PM, Gadow, Shawn <span dir="ltr">&lt;<a href="mailto:sgadow@ocusd.net">sgadow@ocusd.net</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">

<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I apologize for the many questions I have had recently you guys have been a great help..</span></p><p class="MsoNormal">

<span style="font-size:11.0pt;color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I do have another question already however.. Is it possible anywhere (I can’t seem to find it) to send a statistical report on a scheduled basis to a customer via e-mail either straight or by creating a ticket in their name that contains the report as an attachment?</span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Thank you once again,</span></p><p class="MsoNormal"><span style="color:gray">Shawn Gadow</span></p>

<p class="MsoNormal"><span style="color:gray">Network Administrator</span></p><p class="MsoNormal"><span style="color:gray">Oregon Community Unit School District 220</span></p><p class="MsoNormal"><span style="color:gray"> </span></p>

<p class="MsoNormal"><i><span style="color:gray">“Security is when everything is settled</span></i><span style="color:gray">. <i>When nothing can happen to you. Security is the denial of life</i>.” – Germaine Greer</span></p>

<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p></div></div><br>---------------------------------------------------------------------<br>
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