I have created 3 ACL rules with the sysconfig - Core::PostMaster.
1:
Module = Kernel::System::PostMaster::Filter::Match
StopAfterMatch = Yes
Match => Subject = SomeNumber:(\d\d\d\d)
Set => OTRS-Valid = yes
2:
Module = Kernel::System::PostMaster::Filter::Match
StopAfterMatch = Yes
Match => X-OTRS-Queue = [a-zA-Z]
Set => OTRS-Valid = yes
3:
Module = Kernel::System::PostMaster::Filter::Match
StopAfterMatch = Yes
Match => Subject = .
Set => OTRS-Ignore = yes
If I try to create a new tickey by e-mail the support mail this will rejected
by otrs. This is correct but it will also rejected when I have a ticketnumber
in the subject or an OTRS-Queue header in it.
Why StopAfterMatch is’nt working?
Thx in Advance!
Regards Teun