Re: [otrs] Huge data to encode in JSON cuase Apache 500

How can one reproduce your experience? On Wed, Jul 16, 2014 at 8:03 AM, Marwan Rabbâa wrote:

Hi,

In fact, I have made this CGI cause I need to parse / search (via a cron) on tickets made since ....

Regards,

2014-07-16 13:48 GMT+02:00 Gerald Young :

ddt... or more explanation of why you need to get all your tickets via

...

JSON might be helpful.

On Wed, Jul 16, 2014 at 6:38 AM, Marwan Rabbâa wrote:

...

Hi all,

I've setup an OTRS (version 3.1.21) on a 3GB / 2 CPU virtual machine.

I have made a CGI to return a ticket list into JSON.

For this, I use the method TicketSearch. There, I have a hge hash to output as JSON.

************************ use JSON; print "application/json"; print JSON->new->encode($Result); ************************

This encoding cause a 500. I have <:Apache2 IO write: (103) Software caused connection abort> in apache logs.

Is this a memory problem ? How could I solve it ?

Regards,

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