RE: [otrs] Invalid SessionID

-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Robert Kehl Sent: Friday, March 05, 2004 2:03 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Invalid SessionID

On Friday, March 05, 2004 10:02 AM TK wrote:

...

when I login with a customer on machine A and want to create a new ticket, I get an "Invalid SessionID"-error. When I login with the same customer on machine B, everything is fine. Does anyone know what's the problem? Do I have to set special preferences in the browser? I think cookies are allowed, otherwise the login should fail, too.

A session is bound to the machine it was issued to. Therefore you get the above error when trying to use a session from another computer - it's normal.

hth,

Robert Kehl

Hi, I do not use the same session! I only login with the same Customer-Data (Username, Password) on different Machines. Login is successful on both machines. But when I want to submit a new ticket, on one machine I get the "Invalid SessionID"-Error. Thanks Tobias

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