An honest word: skip the stats and do some Excel-Art with ODBC…

 

Greets

Daniel

 

 

Hi,

I would like to create stats or reporting about Nubers of ticket Answered/Closed in the sla times.%in the sla time ans % out of the sla times.
And stats about new to open and new to closed time.
 Can someone help me to make the configuration of the stat module ?

I also have a problem, i cannot make graphics with the stats module, what can be wrong with my config ?

Thanks in advance

Karl

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