Hi Mustaqil,
I’d love to hear any feedback on this issue if anyone has any, given that I’ve experienced the same issue.
I’m currently still running 2.1.4 and not updating as this bug makes it impossible for us to the OTRS for all of our non-English support.
Thanks in advance.
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Hiren Joshi *Sent:* 03 April 2008 12:54 *To:* otrs@otrs.org *Subject:* [otrs] Upgrading from 2.1.4 to 2.2.6 seems to have broken charencoding
Before:
mysql database (in latin1) shows: Réponse Automatisée
OTRS webpage shows: Réponse Automatisée
After Upgrade:
mysql database (in latin1) shows: Réponse Automatisée
OTRS webpage shows: Réponse Automatisée
Any thoughts?
I noticed en.pm was not updated but I tried en.pm.rpmnew as well.
Thanks.
Did you check the Charset default in Kernel/Config.pm to verify it is using the correct Charset for writing to your DBMS, after the upgrade? Alternatively it could be configured in your Sysconfig. ((enjoy)) -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann