Hi Marco.

It occurs with our 2.4.10 installation. Switching from POP3S to IMAPS and increasing the frequency of fetching mails (every nine minutes atm) helped a little.

I have no idea where this comes from exactly, but I’m pretty sure it belongs to the imo heavy use and the high number of POP3 accounts and mails within these. I haven’t seen this behavior on our 3.0 or 3.1 installations (which have much lower load).

Regards

Jan Dreyer

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Marco Ferreira
Gesendet: Dienstag, 2. Oktober 2012 13:02
An: otrs@otrs.org
Betreff: [otrs] OTRS : Duplicate emails gets via POP3

Hi All,

We have installed the last otrs version (3.1.10-01) but some times we receive duplicate emails on mailbox of otrs, this emails were obtained via POP3 account.  We have cases that a email it's duplicate 100 times.

Anyone had this problem ?

Regards,
Marco