Reply to/from the ticket.
On Thu, Mar 21, 2013 at 12:04 PM, Marty Hillman
There were instructions on how to do this with 2.0.4 that may still work. It is a small modification to Config.pm.****
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http://lists.otrs.org/pipermail/otrs/2006-September/012276.html****
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Let me know if this actually works with your version.****
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Marty****
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*From:* Jean BROW [mailto:everydaywow@gmail.com] *Sent:* Thursday, March 21, 2013 11:02 AM *To:* User questions and discussions about OTRS. *Subject:* [otrs] Closed tickets****
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Hello,****
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Anyone know how I can re-open an ticket that are closed?****
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