Re: [otrs] Add details to customer fields

I'm happy to hear that you got it working Paul. Glad I could help. Kind regards, Rory On 26 September 2011 11:20, wrote:

Hello,

I`ve made the modification and now i have the required field as well for the telephone number. I`m afraid that i maybe i wasn`t clear enough about the issue :-). The screen where i want the information displayed is in the ticket details.

So when an agent checks a tickets` detail i want the phone number of the customer that posted the ticket, displayed ( bottom right ).

Regards, * Paul Andurnache ** *