I'm working with a fresh OTRS system (totally new to OTRS)

I'm trying to get the email part working.  Under "Postmaster Mail Account" I have filled in the information for a couple email accounts at gmail.  When I select "Run Now!" for an account setup with IMAP I get the below message.  In the "System Log" I see several entries "IMAP: Can't connect to imap.gmail.com".  On the accounts setup for POP3S, theres no error pages being displayed and theres no entries in the System Log (good or bad messages??), I also do not see any emails being pulled and displayed in any queues within the OTRS system.

I'm a little lost on what to look at to fix.

OTRS ERROR MESSAGE BELOW THIS LINE------------------


In the OTRS JumpBox administration -

Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Thu Jun 11 11:36:19 2009

Message: IMAP: Can't connect to imap.gmail.com

Traceback (4422):
Module: Kernel::System::MailAccount::IMAP::Fetch (v1.5) Line: 72
Module: Kernel::System::MailAccount::MailAccountFetch (v1.5) Line: 369
Module: Kernel::Modules::AdminMailAccount::Run (v1.5) Line: 62
Module: Kernel::System::Web::InterfaceAgent::Run (v1.35) Line: 824
Module: ModPerl::ROOT::ModPerl::Registry::var_data_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 47
Module: (eval) (v1.87) Line: 204
Module: ModPerl::RegistryCooker::run (v1.87) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31


OTRS ERROR MESSAGE ABOVE THIS LINE------------------ 



F.Y.I. I have done another test with account info to our in house exchange server (IMAP) and it seems to work without issues.


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Thanks
Jack Blalock